Frequently Asked Questions
Are vaccines required?
Yes! Your pets must be up to date on all vaccines for Boarding and Day Care. Below are the required vaccines.
For dogs: Bordatella, DHPP (5-Way Combo), Rabies
For Cats: Leukemia, CRVC, Rabies
What should I bring when my pet boards with you?
We have everything your pet needs for their stay, but we do recommend bringing your own pet’s food. To help our kennel technicians feed your pet with more consistent measurements, we ask that your pet’s kibble be placed in individual baggies for each meal. If you are unable to bag them before you arrive, we will bag your provided food for a charge of $5 per day. If your pet’s diet consists of refrigerated or canned food, bring it as packaged and we will feed them accordingly.
We do not accept any personal beds, but If you would like a bed for your pet, one can be rented for $1 per night. If the rented bed is damaged, there will be a $25 replacement fee and your pet will then be allowed a blanket. You are welcome to bring your pet a small throw size blanket for their kennel during their stay. We also have blankets available for use, free of charge.
Please arrive 15 minutes before your check in time. When you arrive at Coombs Kennels, please bring all of your pet’s belongings in first so we can go over all of our intake questions and ensure we have all of the correct information to care for your pet. When bringing your dog into our facility, please bring them in on a leash to ensure their safety since we also board non-social dogs. All cats must be brought into our facility in a carrier to ensure their safety.
Can I pick up my pet on Sunday?
Although all boarding pets are fed, kept clean, and let out throughout the day, our front office is closed on Sundays. Please plan on picking up on Saturday night, or Monday morning.
What is group activity?
Always under the supervision of a trained staff, social dogs are invited out together to play in our activity yards or to run and chase in our Dog Park. Dogs are grouped together according to size, energy level, and by temperament, to ensure the safest experience possible.
What is required as a new client?
To ensure everyone’s safety in our facility, all new social dogs are required to complete a two hour temperament test. If your dog is not dog friendly or not spayed or neutered by 8 months old, they will be required to complete a one hour meet and greet. Our kennel technicians are trained to watch for unwanted behavior that could create an unsafe situation for other dogs or people. Once your dog passes the appropriate test, you can book any boarding or daycare reservations. We have both morning and afternoon appointments available!